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Member Services: 8:00am – 11:00pm EST, Monday through Friday
Telephone Enrollment: 8:00am – 11:00pm EST, Monday through Friday
Provider Services: 8:00am – 5:00pm EST, Monday – Friday
Agent Support: 8:00am – 8:00pm EST, Monday – Friday
Nurse Line and FWA Reporting: 24 hours a day, 7 days a week

Friday Links September 25, 2020
ACA: In peril with Ginsburg’s seat in play RCT: App to help you quit smoking DCE: Framing bias? pCODR: Do they care about patient advocate input? CRFB: On the fiscal impact of the Biden health plan
Steps Health Professionals Can Take to Reduce Inequality in Health Outcomes September 24, 2020
That is the title of an article in AJMC co-authored with Meena Venkatachalam. An excerpt is below: While decision-makers traditionally have ignored the issue of inequality, academic researchers have already developed tools to quantify a treatment’s value from reductions in inequality. Two common methods for doing so are distributional cost effectiveness analysis (DCEA) and multiple-criteria…
On technology and medicine September 23, 2020
From George Gubernikoff in JAMA Cardiology in a piece titled “The Great Technological Divide“: All too frequently as rounds are made in the hospital, physicians jockey for access to computer terminals. Hours spent entering information in required fields leave little time to enter a patient room and engage in conversation let alone perform a physical…
Alternative payment models and innovation September 22, 2020
I’m very excited to announce that the study: “Alternative payment models and innovation: A case study of US health system adoption of a sacubitril/valsartan to treat acute decompensated heart failure” has been published in the Journal of Medical Economics last week. Co-authors on the paper are Elmar R. Aliyev, Michelle Brauer, Siyeon Park and Xian…
Links September 21, 2020
Mathematical vs. conceptual simplicity. “Hell has frozen over” Former FDA Commissioners on EUA for COVID vaccine Drug imports from Canada coming? ED wait times during COVID. COVID money tracker.