Hours of Operation
- Member Services: 8:00am – 11:00pm EST, Monday through Friday
- Telephone Enrollment: 8:00am – 11:00pm EST, Monday through Friday
- Provider Services: 8:00am – 5:00pm EST, Monday – Friday
- Agent Support: 8:00am – 8:00pm EST, Monday – Friday
- Nurse Line and FWA Reporting: 24 hours a day, 7 days a week