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Hours of Operation

Member Services: 8:00am – 11:00pm EST, Monday through Friday
Telephone Enrollment: 8:00am – 11:00pm EST, Monday through Friday
Provider Services: 8:00am – 5:00pm EST, Monday – Friday
Agent Support: 8:00am – 8:00pm EST, Monday – Friday
Nurse Line and FWA Reporting: 24 hours a day, 7 days a week

Links August 7, 2020
Can hydroxychloroquine prevent COVID-19? Clinical trials during COVID-19. Specialist compensation in ACOs. Moral hazard in the Netherland health insurance system? Where do children play?
Trump executive orders on drug prices: Much ado about nothing? August 6, 2020
President Trump signed 4 executive orders on drug pricing on July 24, 2020. How are they likely to affect drugs prices? Passing along rebates to patients The one of the executive orders mandates that rebates go to reduce patient cost sharing: These middlemen — health plan sponsors and pharmacy benefit managers (PBMs) — negotiate significant…
Vaccines provide good value for money in low- and middle-income countries August 5, 2020
That is according to a Health Affairspaper by So Yoon Sim et al. (2020). We estimated economic benefits using cost-of-illness and value-of-a-statistical-life approaches and combined this estimation with immunization program costs to derive the return on investment from immunization programs against ten pathogens for ninety-four low- and middle-income countries for the period 2011–30. Using the…
Masks work August 4, 2020
That is based on an event study approach from a recent Health Affairs article by Lyu and Wehby (2020). Specifically, Mandating face mask use in public is associated with a decline in the daily COVID-19 growth rate by 0.9, 1.1, 1.4, 1.7, and 2.0 percentage points in 1–5, 6–10, 11–15, 16–20, and 21 or more…
Links August 1, 2020
Wear a mask. Election forecast uncertainty. Baby born after uterus transplant. Organ sales. Will pandemic lower health insurance premiums?